A Practical Guide to Business Shipping Costs
The useful comparison is the cost of moving the same packed shipment with the service you need. Weight alone does not tell the whole story.
Start with the packed dimensions and weight
Measure the outside of the finished package and weigh it after packing. Bulky parcels occupy vehicle space even when they are light. Carriers may use dimensional weight as part of the billable weight calculation; the applicable service rules determine the calculation.
Illustrative example, not a quote: two parcels can both weigh 2 kg, while one uses a compact box and the other a much larger box. The larger parcel can cost more because of its dimensions. A current quote using the actual measurements is the way to compare them.
Compare the same route and delivery requirement
Use the same origin and destination, package count, dimensions, weight and additional options when comparing quotes. A faster service or a different delivery commitment can change the price. Choose the service your business needs after checking the delivery information presented.
Check whether the address is residential or commercial and whether the shipment needs options such as a signature. Inaccurate address or package details can cause a quote to differ from the final charge.
Review surcharges and the complete amount
Fuel, residential delivery, special handling and other applicable charges can affect shipping cost. Their applicability depends on the carrier, service and shipment. Review the quoted breakdown and relevant service conditions instead of comparing a base transportation amount alone.
Packaging that fits the contents can reduce unnecessary space. Keep goods adequately protected; a smaller box is not an improvement if it makes damage more likely.
Reconcile the quote with the carrier-confirmed charge
A booking quote is based on the information supplied at the time. Carrier-confirmed measurements or applicable adjustments can change the final amount. GenXpress invoices after carrier confirmation and shows available adjustment details with the invoice.
Keep the quote, shipment reference and invoice together when reviewing a difference. Contact GenXpress with a specific shipment question, and use the explanation to improve the measurements or options entered next time.