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Have a question about shipping with GenXpress? Contact our team for help getting started, managing your account or reviewing an existing shipment.

Talk to the GenXpress team

Support hours
Monday–Friday, 8:30 a.m.–5:30 p.m. Eastern Time
Business address
GenXpress Inc.
3535 Laird Rd, Unit 13
Mississauga, ON L5L 5Y7, Canada

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Sign in to find tracking updates, shipping documents and invoices. When contacting us about an existing shipment or invoice, include its reference so our team can find the right record.

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Getting started with GenXpress

Learn how account setup, approval and your first shipment work. Our FAQ also covers rates, pickups, invoices and common account questions.